By Garry Mathiason, Natalie Pierce, Matthew Scherer, and Jill Weimer on December 13, 2018
The development and deployment of increasingly sophisticated artificial intelligence (AI), robots, and other automated systems are transforming workplaces globally, redefining needed workforce roles, skills, and jobs, and reinventing work itself. Big data, predictive analytics, deep learning, biometrics, algorithmic bias, blockchain tokens, and collaborative robot safety standards are just a handful of terms now becoming commonplace in human resource management. While technology has been “the” instrument of change for much of human history, its exponentially accelerating arrival, fueled by increasingly nimble robots, mining of big data, and the automation of predictive analytics through deep learning, is beyond anything experienced. At the same time, most workplace policies, regulations, and laws were established long before such changes were even foreseen.