About the team: 

The DevOps team creates and sustains applications and systems for internal and external stakeholders. This covers a variety of modern and legacy systems. This team will work collaboratively with various departments, including MarCom, Exhibitions, Finance, Research, Audience Development, Membership, and Technology. The DevOps team will use the latest applications and systems to grow and sustain AMT’s digital presence and value through the latest cutting-edge applications and systems. You will be surrounded by a growing team based in the U.S. and developers in our Chennai Technology Center.

About the role: 

This role will oversee the daily and strategic operations of AMT’s internal business systems. This includes: developing processes and documentation for existing systems, identifying relevant SaaS applicable to internal processes, connecting various systems, supporting departments to harvest value from internal systems, and improving department efficiencies.

Duties and responsibilities

• Determines operational objectives by studying business functions, gathering information, and evaluating output requirements.
• Documents and examines current business procedures to recommend new ones.
• Support the development, documentation, and execution of business system policies
• Work closely with cross-functional teams and customer stakeholders to ensure details of development tasks to the business needs of the programs
• Works directly with customers to address and resolve operational issues
• Produce supporting documentation to advance successful design, development, and implementation, including requirements logs, mockups, and wireframes of user interfaces and flow charts, technical and training documentation
• Capturing, validating, and refining business requirements for systems design and development

Requirements

• Minimum Bachelor’s degree and 4+ Years of relevant experience
• Strong listening, writing, and speaking abilities as well as attention to detail and organization; writing ability includes coverage of business and technical topics;
• Experience interacting with non-technical stakeholders to ensure a complete and accurate understanding of business needs and conditions and translating those into user stories
• Experience coordinating with technical stakeholders to ensure validated/verified execution of the system solution
• Experience producing and delivering products that support the software development lifecycle
• Experience working in Agile Development methodology
• Experience within a Microsoft environment (e.g., Word, Excel, PowerPoint) and familiar with project management tools and processes

Preferred Experience 

• Salesforce experience
• Ability to define user acceptance criteria
• Application testing experience (user acceptance, regression, etc.)
• Experience producing visual products to explain prospective solution designs to stakeholders for feedback and concurrence
• Experience developing and maintaining artifacts that support successful software application deployments, such as test plans/scripts, acceptance criteria, user-oriented documentation, etc.

Office & Team Expectations

Our culture is important, and we expect certain proficiencies and the desire to grow as an individual and as a team contributor. We are excited for those who are:

• Highly communicative regarding issues, challenges, and needs
• Active listeners and have the willingness to collaborate
• Effective and timely communicators, personal accountability, and a proactive/entrepreneurial spirit?
• Creative thinkers who are willing to be flexible without losing ownership
• Competent team builders in a hybrid environment, including building relationships with the AMT HQ staff.

Highlighted Benefits

Full-time AMT employees are eligible to receive the following benefits:

· Medical | Dental | Vision coverage – 100% of premiums covered for employees and eligible dependents

· Paid Time Off (PTO) – up to 5 weeks if start date is before July 1. After July 1, receive 2.5 weeks

· Paid Winter Break and select holidays

· 401k Plan (100% company match up to 6%, no vesting period)

· Free drinks/snacks/lunch catered monthly and so much more….

Equal Opportunity Employer

AMT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.